In providing its services EPAM Cloud follows the rules of data collection and use as well as the principles of confidential information handling set forth in the
Terms and Conditions
EPAM Cloud provides infrastructure services subject to the clearly defined Terms and Conditions establishing the basis for the service provision and acceptance,
the rights and responsibilities of the Service Provider and the Service Recipient and the scope of service. The Terms and Conditions define the support and
customer care procedures to be followed in handling requests submitted by Cloud users. In providing service and support, EPAM Cloud adheres to the Service
Level Agreements settled for different areas of EPAM Cloud Service.
For details on the Terms and Conditions applicable to EPAM Cloud Service please refer to the
EPAM Cloud Terms and Conditions document avilable on our KB page.
EPAM Cloud Service is subject to the general security policies adopted by EPAM Systems. Additionally, it strictly follows the Cloud-specific security
rules and regulations.
The security policies, procedures and tools applied by EPAM Cloud Service are aimed at ensuring maximum protection, integrity and confidentiality of data,
information and software being the property of EPAM and/or its users. For these purposes, EPAM Cloud applies various security measures, such as multi-level authentication and
authorization, security scanning, events audit as well as additional security measures used for working with external cloud providers and third-party services.
EPAM Cloud establishes strict security rules and procedures to be followed both by the Service Provider and the Service Recipient. These rules and procedures
include the requirements to be performed in the normal course of business and the protocols of responding to any security issues detected or anticipated in EPAM Cloud.
For details on the Security Policy applicable to EPAM Cloud Service please refer to the
EPAM Cloud Security Policy document available on our KB page.
Costs Sharing Policy
There are cases, when an infrastructure hosted in Cloud is shared between several projects, while it is assigned only to one of them. In such cases, it can be necessary
to share the cloud costs between these projects.
EPAM Cloud Costs Sharing Policy describes the flow of transferring EPAM Cloud-related costs (all or partially) of one project to another.
For details on the process please refer to the
EPAM Cloud Costs Sharing document available on our KB page.
EPAM Systems develops software solutions for different customers of different industries in different parts of the world. The specifics of certain applications
require certification by government or other authorities. EPAM Systems, as the contractor, is also required to comply with the standards and regulations applicable
to development of software for certifiable usage. Therefore, EPAM Systems Inc. is audited for compliance to the applicable standards on a regular basis.
EPAM Cloud, as part of EPAM Systems, meets its compliance obligations and completes required certifications.
For details on the Audit Certifications completed by EPAM Systems and applicable to EPAM Cloud please refer to the
EPAM Systems Audit Certifications document.